FAQs

1. Where do you ship?

We currently ship within the United States only.

2. Do you offer free shipping?

Yes! FREE Standard Shipping is available on all U.S. orders.

3. How long does delivery take?

• Processing: 1–3 business days
• Shipping: 2–7 business days
• Total Delivery: 3–10 business days

4. How can I track my order?

Once your order ships, you'll receive a tracking number by email. Tracking may take 24–48 hours to update.

5. Can I cancel my order?

Yes, if your order has not entered processing. Contact us immediately after placing your order.

6. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

7. When will I receive my refund?

Approved refunds are processed within 10 business days and returned to your original payment method.

8. What payment methods do you accept?

We accept:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Amazon Pay
• Shop Pay

9. My package is delayed. What should I do?

Carrier delays can occasionally occur. If your order exceeds the estimated delivery time, please contact our support team.

10. How can I contact Pulse Appli?

Email: support@pulseappli.com

Phone: +1 (303) 404-2748

Address: 3248 Erter Dr, Springfield, OH 45503, United States

We're always happy to help and aim to respond to all inquiries within 1 business day.