Shipping policy
Thank you for choosing Pulse Appli!
We are committed to providing a fast, reliable, and transparent shipping experience for our customers across the United States. Please review the information below to learn about our order processing, shipping, and delivery policies.
Order Processing
- Processing Time: 1–3 business days (Monday–Friday)
- Orders placed on weekends or U.S. public holidays will be processed on the next business day.
- Processing may be delayed due to payment verification, incorrect shipping information, or periods of unusually high order volume. If a delay occurs, we will notify you via email.
Shipping & Delivery
| Destination | Shipping Cost | Estimated Transit Time |
|---|---|---|
| United States | FREE Shipping | 2–7 business days |
Total Estimated Delivery Time: 3–10 business days (Processing Time + Transit Time)
Order Cut-Off Time: 12:00 PM (EST)
Shipping Partners
We work with trusted shipping carriers such as USPS, UPS, and FedEx to ensure your order is delivered safely and on time.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Order Tracking
After your order ships, you will receive a tracking link by email.
Please allow 24–48 hours for the tracking information to become available after your package has been dispatched.
Cancellations
If you need to cancel your order, please contact us as soon as possible at support@pulseappli.com.
- Cancellation requests cannot be guaranteed once order processing has begun.
- If your order has already shipped, it cannot be cancelled and must follow our Return Policy.
Shipping Issues
Lost or Stolen Packages
Pulse Appli is not responsible for packages marked as Delivered by the shipping carrier. If your package is missing after delivery, please contact the carrier directly to file a claim.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Pulse Appli is not responsible for orders shipped to incorrect or incomplete addresses provided during checkout.
Delivery Exceptions
Occasionally, delivery may be delayed due to circumstances beyond our control, including:
- Severe weather conditions
- Natural disasters
- Carrier transportation delays
- High shipping volume
- Deliveries to remote or rural locations
We appreciate your patience and understanding if these situations occur.
Address Changes
If you need to update your shipping address, please contact us immediately after placing your order.
While we will do our best to accommodate your request, address changes cannot be guaranteed once order processing has started. After shipment, address modifications or rerouting may not be possible.
Undeliverable Packages
Orders returned to us due to:
- Invalid or incomplete shipping addresses
- Failed delivery attempts
- Refused deliveries
may require additional shipping charges before reshipment or may be cancelled in accordance with our policies.
Holiday Shipping Delays
During busy shopping periods such as Black Friday, Cyber Monday, Christmas, and New Year's, shipping carriers may experience delays due to increased package volume.
We recommend placing orders early during holiday seasons to help ensure timely delivery.
Contact Us
If your order has not arrived within the estimated delivery timeframe or you have any shipping-related questions, please contact us.
Pulse Appli
Trade Name: Pulse Appli
Phone: +1 (303) 404-2748
Email: support@pulseappli.com
Address: 3248 Erter Dr, Springfield, OH 45503, United States
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